Help Center
Frequently Asked Questions
Quick answers about machine operations, trading limits, compliance checks, and wallet setup.
Browse Topics
Pick a category
Still have questions?
Our support desk is run by real professionals. Call or email us directly:
888-233-2712Mon–Fri: 9am–8:30pm · Sat: 10am–3pm ESTUsing a Cedar BTM is simple. 1) Select 'Buy Bitcoin' on the touch screen. 2) Scan your crypto wallet's destination QR code using the kiosk's scanner. 3) Insert your cash bills one by one ($10 minimum). 4) Confirm the trade to send the coins instantly to your wallet. A printed receipt will generate at completion.